Help & training
Two more Square trainings: eCommerce and Banking
The Help Center now has two more of Square's recorded reseller trainings, Square Online (eCommerce) and Square Banking, each with chapters, four short clips, editor's notes on what may have changed, a FAQ and a full transcript, for signed-in resellers.
Open full size- Square Online (eCommerce), recorded January 2026. Adam Nieland, eCommerce product specialist at Square, walks through Square Online, Square's website builder and the core of its eCommerce tools: ordering sites, pickup and on-demand delivery through DoorDash Drive, QR code ordering, preorders, shipping with Shippo and live store examples. It runs 51m 51s.
- Square Banking, recorded December 2025. Jeff from Square covers Square Checking, Square Savings, onboarding loans and Flex Loans, who qualifies for a loan, what resellers may and may not say about loans, and delivery-app payouts into Square Checking. It runs 52m 10s.
- Chapters, short clips, a FAQ and the full transcript. Jump straight to a chapter, or share one of four short clips per training. Each page answers the questions resellers ask and carries the full transcript, so you can read or search it instead of watching.
- A reminder of what may have changed. Each page says when the training was recorded, and its Quick answers mark OrderOut's own guidance on fees, loan terms and delivery partners, so you check Square's current terms before you repeat them to a merchant.
- Linked from Square's live sessions. Square's live sessions titled Ecom, eCommerce or Banking now link their training as the recording once the session has started, in the portal's list of live training sessions.
Where to find itHelp Center → Square trainings, for signed-in OrderOut resellers. The link from a live session appears in the Reseller Portal's Square training sessions, for resellers who hold Square.
What this does not do yet
- Since 5 October 2026 these trainings are for signed-in OrderOut resellers only, at Square's request. The recordings and clips play from OrderOut's own private video hosting, with English captions, and can't be downloaded.
- Each recording shows the product as it was on the day it was recorded, December 2025 for Banking and January 2026 for Square Online. Each page reminds you that things may have changed since, and Square's current product is what counts.
- Loan pricing and eligibility quoted in the Banking training are Square's as of December 2025. Check Square's current terms before you mention a loan to a merchant, and never promise a loan amount or an approval.
- The Banking training describes Square's own reseller program. As an OrderOut reseller, what you earn follows your OrderOut agreement, not the program described in the recording.
- These trainings are Square's words, republished with Square's permission. They are not OrderOut's statements about Square's products, and fees, partners and terms quoted in them are Square's to confirm.
Read the Square Online training Read the Square Banking training
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