General
Ask your reseller questions in your own words
Ask the OrderOut AI Assistant about the reseller program and supported products in your own words — on the request-access page, or in the Reseller Portal, where signed-in resellers also get answers we share only with resellers.
Open full size- Start with your question. Ask about the reseller program or a supported product without having to know which document to open first.
- Keep the conversation going. Ask a follow-up in the same conversation instead of starting again. The chat keeps the earlier exchange in context so you can work through the part that matters to you.
- Answers for resellers, in the portal. Signed in to the Reseller Portal, the assistant also draws on information we share only with resellers — not with visitors to the public page.
- An answer needs something behind it. The assistant draws on reviewed program and product information. When that information does not support an answer, it says so instead of filling the gap with a promise.
Where to find itReseller Portal → AI Assistant, for signed-in resellers. Visitors without an account can use the chat on the request-access page.
What this does not do yet
- The public chat answers from public program information only. Answers reserved for resellers need you signed in to the Reseller Portal.
- The assistant answers program and product questions. It does not read your merchant records, change an application or make an approval decision.
- An AI answer can be wrong. It does not replace your signed agreement or a confirmation from the team about terms that apply to your business.
Open the AI Assistant Open it in your portal
All releases·All help guides·reseller@orderout.co
New to OrderOut? Request access — or read what the reseller program involves.