July 31, 2026Portal

Reseller AI Assistant: a development preview

We are building an AI Assistant for questions about the OrderOut reseller program and supported products — a place to ask in your own words, follow up and get an answer grounded in the information we have checked.

Start with your question. Ask about the reseller program or a supported product without having to know which document to open first. The assistant is being built around the questions people bring to our team.
Keep the conversation going. Ask a follow-up in the same conversation instead of starting again. The chat keeps the earlier exchange in context so you can work through the part that matters to you.
An answer needs something behind it. The assistant draws on reviewed program and product information. When that information does not support an answer, it is designed to say so instead of filling the gap with a promise.

A chat panel titled Reseller assistant and marked Development preview. A reseller asks whether an existing Square merchant can be switched to them, the assistant answers that it cannot be re-pointed and a new account is needed, and a follow-up question about how to board them gets its own answer. — An illustrative conversation from the development preview. The questions are examples; the assistant was not yet available to resellers on this date.

Where to find itDevelopment preview for July 31. The assistant is still being tested at this milestone and is not yet available to visitors or inside the Reseller Portal.

What this does not do yet

This is a preview of work in progress, not an announcement of availability. The public chat and the portal entry point arrive after this milestone.
The assistant answers program and product questions. It does not read your merchant records, change an application or make an approval decision.
An AI answer can be wrong. It does not replace your signed agreement or a confirmation from the team about terms that apply to your business.

All releases·All help guides·reseller@orderout.co

New to OrderOut? Request access — or read what the reseller program involves.