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Add an agent in the OrderOut Reseller Portal

Each agent in your office gets their own OrderOut Reseller Portal login.

Before you startYou'll need org-admin access, and we're starting on the ISOs and Agents page.

Steps

  1. Open ISOs & Agents and click Add agent in the top right.
    reseller.orderout.co/portal/isos
    The ISOs & Agents page, with the Add agent button highlighted in the top right.
    Open full size ↗
  2. Give the agent a name — the slug fills itself in — then click Create. Repeat once for every agent in the office.
    reseller.orderout.co/portal/isos
    The Add agent dialog with the name Priya Raman typed and the slug priya-raman filled in automatically.
    Open full size ↗
  3. Open Onboarding Links and click Create link.
    reseller.orderout.co/portal/links
    The Onboarding Links page, with the Create link button highlighted in the top right.
    Open full size ↗
  4. Pick the products, choose the ISO, then attribute the link to your agent. Every merchant who signs up through that link, and the residuals that follow, is credited to that agent automatically.
    reseller.orderout.co/portal/links
    The New Onboarding Link dialog with an ISO selected and Attribute to agent set to an agent.
    Open full size ↗
  5. Attribute deals you want to keep as house accounts to the ISO itself, not to an agent.
  6. Open the Team page and invite the agent by email, choosing the scope and role you want them to have. Sending the invite gives them their own portal login.
    reseller.orderout.co/portal/team
    The Team page invite form with an email address entered, scope Org-wide and a role selected.
    Open full size ↗

Worth knowing

In the video

Questions resellers ask about this

How do I add agents or sub-ISOs to the portal and attribute deals to them (or to the house)?

Add agents from the ISOs page in the reseller portal: click the Add agent button in the top right, or open the three-dots menu on an ISO row (for example your In-House ISO) and choose Add agent. Then create a unique onboarding link for each agent from the Links page — choose the Square pricing for the link and select that agent. Merchants who sign up through an agent's link, and the corresponding residuals, are attributed to that agent automatically. Deals you want to keep as house accounts can be attributed to the ISO itself.

Source: OrderOut (official)

Full transcript0:58

0:00Add the agent

Each agent in your office gets their own OrderOut Reseller Portal login.

You'll need org-admin access, and we're starting on the ISOs and Agents page.

Click Add agent, in the top right.

Give the agent a name. The slug fills itself in. Then click Create, and repeat that once for every agent in the office.

0:24Create their onboarding link

Now open Onboarding Links, and click Create link.

Pick the products, choose the ISO, then attribute the link to your agent.

Every merchant who signs up through that link, and the residuals that follow, is credited to that agent automatically. Deals you keep as house accounts, you attribute to the ISO itself.

0:47Invite them to the Team

Last, open the Team page and invite the agent by email.

Choose the scope and the role you want them to have.

Send the invite, and your agent gets their own portal login.

Answers on this page come from the OrderOut reseller answer ledger (2026-08-26.1). Still stuck? Email reseller@orderout.co.·All guides